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Privacy Policy.

Last updated: 9 October 2026

Operator: Vervus Interactive

Trading name: Vervus

Chamber of Commerce: 42031691

VAT number: NL005444162B31

Website: vervus.live

General inquiries: [email protected]

Support: [email protected]

1. Introduction

This Privacy Policy explains how Vervus collects, uses, stores and protects personal data when users access or use the Vervus platform.

Vervus is a browser-based social multiplayer platform that enables real-time multiplayer sessions, rooms, games and interactive social experiences.

By using Vervus, you acknowledge this Privacy Policy.

2. Data We Collect

Depending on how Vervus is used, we may process:

Technical and device information

  • IP address

  • browser type/version

  • operating system

  • device type

  • language settings

  • session identifiers

  • connection status

  • crash/error logs

Gameplay and platform data

  • display names

  • room/session identifiers

  • gameplay events

  • reconnect states

  • entitlement states

  • timestamps

  • matchmaking/session activity

  • anti-cheat/security events

Payment-related data

Payments are processed by third-party payment providers such as Stripe.

We may receive limited payment-related information such as:

  • payment status

  • transaction identifiers

  • country/region

  • entitlement confirmation

Vervus generally does not store full payment card information.

Analytics and usage data

We may collect analytics data relating to:

  • platform usage

  • gameplay behavior

  • session duration

  • interaction flows

  • technical performance

  • crashes/errors

  • feature usage

Where reasonably possible, analytics data may be aggregated, pseudonymized or processed in a privacy-friendly manner.

3. How We Use Data

We use personal data to:

  • operate multiplayer sessions

  • maintain platform functionality

  • process purchases

  • deliver digital access

  • restore sessions/reconnect states

  • improve gameplay and balancing

  • prevent fraud and abuse

  • maintain security

  • provide customer support

  • analyze platform performance

  • comply with legal obligations

4. Legal Bases

Depending on the processing activity, Vervus processes personal data based on:

  • performance of a contract, where processing is necessary to provide multiplayer sessions, purchases, digital access and related platform functionality;

  • legitimate interests, where necessary for platform security, fraud and abuse prevention, technical stability, service improvement and privacy-friendly analytics;

  • legal obligations, where processing is required by applicable law, including financial and administrative obligations;

  • consent, where required, for example for certain non-essential cookies or tracking technologies.

Where processing is based on consent, consent may be withdrawn at any time.

5. Cookies and Local Storage

Vervus may use:

  • cookies

  • local storage

  • session storage

  • similar technologies

These may be used for:

  • session persistence

  • reconnect systems

  • authentication states

  • gameplay continuity

  • analytics

  • preferences

  • security

Some cookies or storage technologies may be essential for multiplayer functionality, reconnect systems and session continuity. Where legally required, we request consent before using non-essential cookies or tracking technologies.

6. Third-Party Services

Vervus uses third-party service providers where necessary to operate the platform, including payment, hosting and infrastructure providers.

Payments are processed by Stripe. Third-party service providers may process personal data in accordance with applicable data protection laws and their respective privacy policies.

7. Anti-Cheat, Security and Moderation

To protect platform integrity, Vervus may monitor:

  • suspicious gameplay behavior

  • exploit attempts

  • botting/automation

  • session manipulation

  • abuse reports

  • security events

We may store technical logs necessary for:

  • fraud prevention

  • moderation

  • abuse handling

  • legal compliance

  • platform security

8. Data Retention

We retain data only as long as reasonably necessary for:

  • platform operation

  • legal obligations

  • dispute resolution

  • security

  • analytics

  • fraud prevention

Temporary session data may be deleted automatically after sessions expire.

Some technical, payment or security-related logs may be retained longer where reasonably necessary.

9. International Transfers

Vervus and its service providers may process data in countries outside the user's country of residence.

Where personal data is transferred outside the European Economic Area (EEA), Vervus uses appropriate safeguards where required by applicable law, such as an adequacy decision or Standard Contractual Clauses.

10. Your Rights

Depending on applicable law, users may have rights including:

  • access

  • correction

  • deletion

  • restriction

  • objection

  • portability

  • withdrawal of consent

  • the right to lodge a complaint with a competent data protection authority

Requests may be submitted to:

[email protected]

We may require verification before responding to certain requests.

11. Children

Minors may use Vervus with the permission and supervision of a parent or legal guardian.

Vervus does not require permanent user accounts and does not knowingly request children to provide unnecessary personal information.

Where consent is legally required for the processing of personal data of a minor, Vervus will comply with applicable age and parental consent requirements.

Parents or legal guardians may contact us if they have questions or concerns about a minor's personal data.

12. Security

We use reasonable technical and organizational measures to protect personal data.

However, no online service can guarantee absolute security.

Users are responsible for maintaining the security of their own devices, browsers and internet connections.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions may be posted on the Vervus website or platform.

Where required by law, we may notify users of material changes to this Privacy Policy.

14. Contact

General inquiries: [email protected]

Privacy: [email protected]

Or use our contact form.

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