Privacy Policy.
Last updated: 9 October 2026
Operator: Vervus Interactive
Trading name: Vervus
Chamber of Commerce: 42031691
VAT number: NL005444162B31
Website: vervus.live
General inquiries: [email protected]
Support: [email protected]
1. Introduction
This Privacy Policy explains how Vervus collects, uses, stores and protects personal data when users access or use the Vervus platform.
Vervus is a browser-based social multiplayer platform that enables real-time multiplayer sessions, rooms, games and interactive social experiences.
By using Vervus, you acknowledge this Privacy Policy.
2. Data We Collect
Depending on how Vervus is used, we may process:
Technical and device information
IP address
browser type/version
operating system
device type
language settings
session identifiers
connection status
crash/error logs
Gameplay and platform data
display names
room/session identifiers
gameplay events
reconnect states
entitlement states
timestamps
matchmaking/session activity
anti-cheat/security events
Payment-related data
Payments are processed by third-party payment providers such as Stripe.
We may receive limited payment-related information such as:
payment status
transaction identifiers
country/region
entitlement confirmation
Vervus generally does not store full payment card information.
Analytics and usage data
We may collect analytics data relating to:
platform usage
gameplay behavior
session duration
interaction flows
technical performance
crashes/errors
feature usage
Where reasonably possible, analytics data may be aggregated, pseudonymized or processed in a privacy-friendly manner.
3. How We Use Data
We use personal data to:
operate multiplayer sessions
maintain platform functionality
process purchases
deliver digital access
restore sessions/reconnect states
improve gameplay and balancing
prevent fraud and abuse
maintain security
provide customer support
analyze platform performance
comply with legal obligations
4. Legal Bases
Depending on the processing activity, Vervus processes personal data based on:
performance of a contract, where processing is necessary to provide multiplayer sessions, purchases, digital access and related platform functionality;
legitimate interests, where necessary for platform security, fraud and abuse prevention, technical stability, service improvement and privacy-friendly analytics;
legal obligations, where processing is required by applicable law, including financial and administrative obligations;
consent, where required, for example for certain non-essential cookies or tracking technologies.
Where processing is based on consent, consent may be withdrawn at any time.
5. Cookies and Local Storage
Vervus may use:
cookies
local storage
session storage
similar technologies
These may be used for:
session persistence
reconnect systems
authentication states
gameplay continuity
analytics
preferences
security
Some cookies or storage technologies may be essential for multiplayer functionality, reconnect systems and session continuity. Where legally required, we request consent before using non-essential cookies or tracking technologies.
6. Third-Party Services
Vervus uses third-party service providers where necessary to operate the platform, including payment, hosting and infrastructure providers.
Payments are processed by Stripe. Third-party service providers may process personal data in accordance with applicable data protection laws and their respective privacy policies.
7. Anti-Cheat, Security and Moderation
To protect platform integrity, Vervus may monitor:
suspicious gameplay behavior
exploit attempts
botting/automation
session manipulation
abuse reports
security events
We may store technical logs necessary for:
fraud prevention
moderation
abuse handling
legal compliance
platform security
8. Data Retention
We retain data only as long as reasonably necessary for:
platform operation
legal obligations
dispute resolution
security
analytics
fraud prevention
Temporary session data may be deleted automatically after sessions expire.
Some technical, payment or security-related logs may be retained longer where reasonably necessary.
9. International Transfers
Vervus and its service providers may process data in countries outside the user's country of residence.
Where personal data is transferred outside the European Economic Area (EEA), Vervus uses appropriate safeguards where required by applicable law, such as an adequacy decision or Standard Contractual Clauses.
10. Your Rights
Depending on applicable law, users may have rights including:
access
correction
deletion
restriction
objection
portability
withdrawal of consent
the right to lodge a complaint with a competent data protection authority
Requests may be submitted to:
We may require verification before responding to certain requests.
11. Children
Minors may use Vervus with the permission and supervision of a parent or legal guardian.
Vervus does not require permanent user accounts and does not knowingly request children to provide unnecessary personal information.
Where consent is legally required for the processing of personal data of a minor, Vervus will comply with applicable age and parental consent requirements.
Parents or legal guardians may contact us if they have questions or concerns about a minor's personal data.
12. Security
We use reasonable technical and organizational measures to protect personal data.
However, no online service can guarantee absolute security.
Users are responsible for maintaining the security of their own devices, browsers and internet connections.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions may be posted on the Vervus website or platform.
Where required by law, we may notify users of material changes to this Privacy Policy.